DOCUMENT FORM - filled in when the contract is concluded
CONTRACT FOR COMMUNICATION SERVICES
BRAVO Telecom - for legal entities and sole proprietors
| Contract No. | __________ |
| Place and date | Khabarovsk, ___.___.20___ |
Limited Liability Company "Scan-City" (ООО "Скан-Сити") (commercial designation - BRAVO Telecom), hereinafter - the Operator, represented by General Director Alexey Nikolaevich Tsykun, acting on the basis of the Charter, and the Subscriber:
SUBSCRIBER - SOLE PROPRIETOR
| Subscriber: sole proprietor | ________ |
| INN (taxpayer ID) | ________ |
| OGRNIP (state registration number of a sole proprietor) | ________ |
| Date of birth | ________ |
| Registration address | ________ |
| Passport | ________ |
| Bank | ________ |
| Settlement account | ________ |
| Correspondent account | ________ |
| BIK | ________ |
| E-mail (for invoices and notices) | ________ |
| Phone | ________ |
1. SUBJECT OF THE CONTRACT
1.1. Under this Contract the Operator provides communication services to the Subscriber, and the Subscriber accepts and pays for them. The Contract, together with the Rules for Communication Services of BRAVO Telecom (hereinafter - the Rules), the Connection Applications and the tariffs of the Operator, makes up a single agreement of the Parties. The Rules, the tariffs, the Technical Conditions and the Personal Data Processing Policy are posted on the Operator's website in the "Documents" section: https://bravotele.com/dokumenty/. Terms have the meaning defined in the Rules.
1.2. Services provided under the Contract on the basis of the Operator's licenses: telematic communication services and data transmission communication services (Internet access, data transmission), as well as additional services under the tariffs specified in the Connection Application (static IP address and others). 24TV interactive television is not provided under this Contract (clause 12.12 of the Rules).
1.3. Connection points. Each connection point (address) is documented by a Connection Application - an annex to the Contract signed by the Parties on paper or via EDI (electronic document exchange). The Connection Application states the connection address, the subscriber interface, the personal account, the login, the temporary password and the code word, the plan and the services. Each point is assigned its own personal account. A new point is connected by a new Connection Application; the Contract does not need to be re-concluded. The advance payment invoice and the UPD (universal transfer document) may be issued as a single document for all points of the Contract.
1.4. Conditions for providing the services: the Subscriber's premises are within the service area of the Operator's Network; the Subscriber has working equipment that meets the Technical Conditions; there are sufficient funds on the personal account. The technical quality indicators of the services, technical standards and time limits for eliminating faults are set by the Rules and the Technical Conditions.
1.5. The date of conclusion of the Contract is the date it is signed by the Parties. The fee is charged from the date of the first activation - the first activation of any service on the personal account; for the first month - in proportion to the days.
2. OBLIGATIONS AND RIGHTS OF THE OPERATOR
2.1. The Operator undertakes:
- to provide the services 24 hours a day in accordance with the Contract, the Rules, the tariffs and the licenses, except for scheduled technical interruptions (no more than 24 hours per month, with notice no later than 24 hours in advance);
- to eliminate Network faults within the time limits set by the Rules: up to 72 hours, and damage to trunk communication lines - up to 7 days from the moment the request is registered;
- to notify the Subscriber of changes to the tariffs and the Rules at least 10 days before they take effect, and of changes to its bank details and contact details - before the date of the change: on the website, in the Customer Account and by email or via EDI;
- to accept the Subscriber's requests 24 hours a day at the number specified in the Connection Application;
- to observe the secrecy of communications and the confidentiality of information about the Subscriber.
2.2. The Operator has the right:
- to change the tariffs and the Rules with notice under clause 2.1;
- to suspend the provision of services if the Subscriber breaches the terms of the Contract, including when there are insufficient funds on the personal account, in the manner established by law and the Rules;
- to suspend the services without prior notice for the duration of emergency works;
- to engage third parties for connection, maintenance and acceptance of payments.
3. OBLIGATIONS AND RIGHTS OF THE SUBSCRIBER
3.1. The Subscriber undertakes:
- to comply with the Contract and the Rules, and to pay for the services on time and in full;
- within 15 days from the day the Contract is concluded, to give the Operator a list of persons using its equipment (users): full name, date of birth, details of the identity document - and to report changes in the list of users within the same period (clause 35(z) of the Rules for Rendering Telematic Communication Services, approved by Resolution of the Government of the Russian Federation No. 2607 of 31.12.2021); the Subscriber notifies the users that their data are transferred to the Operator and of the purposes of processing;
- within 30 days, to inform the Operator of changes to its name, address, details, head, contacts, and also of the termination of its right to use the premises;
- to follow the information that the Operator posts on its website and in the Customer Account, including about changes to its bank details, phones, email addresses and other contact details, and to check the details before paying; the risk of paying to the old details after notice is borne by the Subscriber;
- to provide access for the Operator's employees to the premises for connection and repairs at an agreed time;
- not to use the services for activities prohibited by law, including sending spam, network attacks and distributing malicious software.
3.2. The Subscriber has the right to receive reliable information about the services and tariffs, to change the plan and the set of services, to connect new points in the manner set by the Rules, and to file claims in the manner set by Article 55 of Federal Law "On Communications".
3.3. The Subscriber guarantees that it has lawful rights to the premises where the equipment is installed.
3.4. The Subscriber is prohibited from giving access to the services to third parties outside the connection address and from using the services to provide communication services to other persons.
4. PRICE OF THE SERVICES AND PAYMENT PROCEDURE
4.1. The services are paid for under the Operator's tariffs on an advance payment basis. Not subject to VAT (simplified taxation system). All services of one point are paid from one personal account; the Subscriber makes sure on its own that there are enough funds on it for all connected services.
4.2. The Subscriber pays for the services on its own, on the basis of this Contract, without waiting for an invoice: an advance payment equal to the full monthly fee for all ordered services at all points is made before the 1st day of the billing month by bank transfer to the Operator's settlement account; the payment order states the personal account number. Payment by bank card and through payment services is not accepted under the Contract. On the 1st day of the month the subscription fee for the whole month is debited from the personal account. The amount of the monthly payment is stated in the Connection Application and in the Customer Account.
4.3. The advance payment invoice is issued no later than the 25th day of the month. The method and address of invoice delivery agreed by the Parties: posting in the Customer Account or sending via EDI or to the Subscriber's email address stated in the Contract; the invoice is deemed delivered on the day it is posted (sent). Content of the invoice: details of the Operator and the Subscriber, the personal account number, the billing period, the services and their cost, the amount payable, the balance of the personal account, the date of issue and the payment deadline. Not receiving the invoice does not release the Subscriber from payment and does not change the payment deadline set by clause 4.2.
4.4. If the advance payment has not been received by the 1st day of the month, the provision of services is suspended until payment is received. The notice of suspension is posted in the Customer Account; a warning about this is also contained in the advance payment invoice. The suspension plan and the "Credit" service - under the Rules.
4.5. The UPD for the services of the month is issued on the last day of the month and sent via EDI. Within 5 working days the Subscriber signs the UPD or sends a reasoned refusal; if no refusal is received, the services are deemed accepted.
4.6. Invoices, UPDs and reconciliation statements are sent via EDI or by email free of charge; paper originals by post are a paid service under the tariff.
5. LIABILITY OF THE PARTIES
5.1. The Parties are liable in accordance with Federal Law "On Communications", the Rules for Rendering Telematic Communication Services and Data Transmission Communication Services (approved by Resolutions of the Government of the Russian Federation No. 2607 and No. 2606 of 31.12.2021), the Contract and the Rules.
5.2. The Operator is not liable for poor quality of the services caused by a fault or the settings of the Subscriber's equipment, damage to the wiring in the Subscriber's premises or a power outage there, the operation of networks of other operators and websites outside the Network, or restriction of access required by law.
5.3. The plan sets the maximum access speed. The Operator does not control information on the Internet and is not liable for losses related to the Subscriber's activities on the Internet.
5.4. The Operator's liability is limited to recalculation of the subscription fee for interruptions caused by its fault in the manner set by the Rules and to penalties expressly provided for by law; indirect losses and lost profits are not compensated.
5.5. The Subscriber compensates for damage caused to the Network and equipment of the Operator through its fault, and is responsible for the actions of the users to whom it has given access.
6. TERM OF THE CONTRACT, OTHER TERMS
6.1. The Contract enters into force on the date of signing and is valid indefinitely.
6.2. The Subscriber has the right at any time to terminate the Contract or to give up a separate connection point by notifying the Operator in writing and paying for the services provided; the unused balance of the advance payment is refunded upon the Subscriber's application.
6.3. The Operator has the right to terminate the Contract in the cases provided for by law, including if the breach (non-payment) has not been remedied within 6 months from the day the Subscriber received the notice (clause 3 of Article 44 of Federal Law "On Communications").
6.4. The Contract and the Connection Applications are signed on paper or with electronic signatures via EDI; exchange of documents via EDI is recognized as the written form. Notices by email and via EDI have the force of written notices.
6.5. The claim procedure is mandatory: a claim is filed within 6 months and considered within 30 days from the day it is registered (Article 55 of Federal Law "On Communications"). Disputes are considered by the Arbitration Court of Khabarovsk Territory.
6.6. Personal data. The Operator processes the personal data of the Subscriber who is a sole proprietor, of the Subscriber's representatives and of users on the basis of clauses 2 and 5 of Part 1 of Article 6 of Federal Law No. 152-FZ of 27.07.2006 - to conclude and perform the Contract, for settlements, for considering requests and for performing the obligations of a communications operator; consent to such processing is not required. Information about the Subscriber is information with restricted access (Article 53 of Federal Law "On Communications"). The Operator has the right to entrust processing to third parties for the purpose of performing the Contract (acceptance of payments, installation), remaining responsible for it. Processing for other purposes (advertising, mailings) - only with separate consent.
6.7. In everything not provided for by the Contract, the Parties are guided by the Rules and the laws of the Russian Federation.
The Operator is not responsible for the accuracy of the information provided by the Subscriber. The Subscriber has read the Rules for Communication Services of BRAVO Telecom, the Technical Conditions and the tariffs of the Operator (https://bravotele.com/dokumenty/), agrees with them and undertakes to comply with them.
SIGNATURES
| Operator | Subscriber | |
|---|---|---|
| Full name | Limited Liability Company "Scan-City", General Director A.N. Tsykun | ________ |
| Signature | ________ | ________ |
| Date | ||
| Stamp (if any) | ________ | ________ |
Limited Liability Company "Scan-City", INN 2721167151, KPP 272101001, OGRN 1092721002615. 30 Zaparina St., apt. 60, Khabarovsk, 680000.
Tel.: 8-800-551-00-95, +7-914-419-60-03, e-mail: b2b (at) bravotele.com, website: bravotele.com, Customer Account: abonent.bravotele.com.
Bank details: "TBank" JSC (АО "ТБанк"), settlement account 40702810210001702407, correspondent account 30101810145250000974, BIK 044525974.
Roskomnadzor licenses No. Л030-00114-77/00644525, No. Л030-00114-77/00644527, valid until 22.03.2028.
DOCUMENT FORM - filled in when the contract is concluded. CONFIDENTIAL
CONNECTION APPLICATION No. 1
Annex to Contract for Communication Services No. __________ of ___.___.20___
| Personal account | ________ |
YOUR NETWORK ACCESS
Keep this sheet and do not show it to anyone else.
| Personal account | ________ |
| Login | ________ |
| Temporary password | ________ |
| Code word | ________ |
- Pay before the month starts. The advance payment must reach the Operator's settlement account before the 1st day of the month: on the 1st day the fee is debited in full for the whole month. If there is not enough money on the personal account, the services will be restricted until payment is received.
- Only from a settlement account. State the personal account number in the payment order. The advance payment invoice is issued by the 25th day of the month (Customer Account, EDI or email), but there is no need to wait for it - pay under the Contract. Payment by bank card is not accepted.
- Did not make it in time? Turn on "Credit". The "Credit" service in the Customer Account will open access for 24 hours. Send us the payment order with the bank's mark - we will resume the services on the day of the request, without waiting for the money to be credited.
24-hour number for organizations: ____________________ · general phone 8-800-551-00-95 · requests: b2b (at) bravotele.com and the Customer Account · accounting: buh (at) bravotele.com. Change the temporary password when you first log in to the Customer Account. Tell the code word only to the operator on the phone.
Limited Liability Company "Scan-City" (commercial designation - BRAVO Telecom), hereinafter - the Operator, and ______________________________________________, INN ______________, hereinafter - the Subscriber, have agreed to connect the following point under the Contract. The Connection Application is an integral part of the Contract; the terms of service, settlements and liability are set by the Contract and the Rules for Communication Services of BRAVO Telecom (https://bravotele.com/dokumenty/).
CONNECTION POINT
| Connection address | ________ |
| Contact person on site, phone | ________ |
| Subscriber interface | Ethernet (RJ-45), PPPoE access protocol |
| Subscriber equipment | the Subscriber's device with an Ethernet port - a router or a computer |
PLAN AND SERVICES
Not subject to VAT (simplified taxation system)
| Tariff plan | ________ |
| Additional services | ________ |
| Total monthly | ________ |
The fee is charged from the date of the first activation - the first activation of any service on the personal account (clause 1.5 of the Contract). Payment procedure - clauses 4.2-4.4 of the Contract; the "Credit" service and the suspension plan - under the Rules. All services of this point are paid from one personal account; the Subscriber makes sure on its own that there are enough funds on it for all connected services.
Within 15 days the Subscriber gives the Operator information about the users of the equipment (clause 3.1 of the Contract) - using the form posted in the "Documents" section of the website.
The Subscriber has read the Rules for Communication Services of BRAVO Telecom, the Technical Conditions and the tariffs of the Operator (https://bravotele.com/dokumenty/) and agrees with them. The Connection Application is signed on paper or with electronic signatures via EDI (clause 6.4 of the Contract).
SIGNATURES
| Operator | Subscriber | |
|---|---|---|
| Full name | Limited Liability Company "Scan-City", General Director A.N. Tsykun | ________ |
| Signature | ________ | ________ |
| Date | ||
| Stamp (if any) | ________ | ________ |
Limited Liability Company "Scan-City", INN 2721167151, KPP 272101001, OGRN 1092721002615. 30 Zaparina St., apt. 60, Khabarovsk, 680000.
Tel.: 8-800-551-00-95, +7-914-419-60-03, e-mail: b2b (at) bravotele.com, website: bravotele.com, Customer Account: abonent.bravotele.com.
Roskomnadzor licenses No. Л030-00114-77/00644525, No. Л030-00114-77/00644527, valid until 22.03.2028.